To best serve and support our students, we are now accepting documents online through DocuSign! Electronic signatures validated by DocuSign are acceptable. Otherwise, a scanned wet signature is required for forms or tax documents that have Student or Parent(s) signature sections.
Scanned images or legible photographs from a smartphone are highly encouraged but please combine all documents as one PDF file when uploading onto DocuSign. Click on the link provided down below to begin the submission process.
Content Breakdown
How do I complete my financial aid forms online?
Most of the financial aid related items on a student's To Do List can be completed online through DocuSign. In order to begin this process, please follow the steps as listed in the guide below.
1.) Log on to your SF State Gateway with your SF State Login
2.) Find the To Do List section of your Gateway and click on any financial aid related items listed on there listed as "Required"
3.) Select a To Do List item to open and read the item description. If it has the "Complete and sign online" option, then the form can be completed online by clicking on the "HERE" link.
NOTE: Please ignore the Due Date. There is no hard deadline submission date. Students can submit their documents at any time. The earlier they submit it, the earlier we can process their documents so that they can be awarded their financial aid package.
4.) After clicking the link, enter your name and SF State E-mail to begin the online completion process. If the form requires Parent information, you will be asked to enter their information as well so that they may receive an e-mail invite to sign the form.
IMPORTANT REMINDER: If a Parent does not complete their portion of the form, it will never transfer over to our system and the item will remain in required status.
5.) Once the student and parent credentials are entered, the online form will be accessible. Please make sure to do the following:
- Complete and review the form all the way through
- Attach any additional documentation that is being required (Ex. Tax documents, written statements, etc.)
- Sign the form at the end
6.) Select "Finish" option to successfully submit the form online
How do I manually upload documents through DocuSign?
Some financial aid related items on a student's To Do List may not have an online completion option. This means that the student will have to manually upload the document through DocuSign. In order to begin this process, please follow the steps as listed in the guide below.
1.) Log on to your SF State Gateway with your SF State Login
2.) Find the Launchpad section of your Gateway and click on the "FinAid Online Document Submission"
3.) Enter your name and SF State E-mail in order to begin the manual upload process
4.) Continue to enter your personal credentials such as:
- SF State ID#
- Full name
- SF State E-mail
- Phone Number
5.) Click on the paper clip icon so a file upload may be started
NOTE: We highly recommend putting the name of the document you are uploading on the Description section just as it appears on your the To Do List.
6.) Click on "Upload A File" to select the PDF document you want to upload
7.) If the file says "Upload Complete" select "Done" option to confirm the file upload
8.) Review the document that was uploaded by scrolling down the page to make sure that it has all the pages our office is asking for. Once you have confirmed the document is ready, click on the "Finish" button
How long will it take for my documents to be reviewed and cleared?
Please allow 3 to 4 weeks for review and processing once all your documents have been received by our office.
Each financial aid item on a student's To Do List will have a specific status based on the action a student takes. Please review the statuses listed right below and the meaning behind them.
The document has been successfully uploaded into our system.
The document has not been uploaded into our system or the student has not submitted it.
The document submitted by the student has been uploaded into the system but is missing page(s). The student most likely was e-mailed regarding this issue. If no e-mail was received, please check in with our office for the next steps.
We highly recommend our students to check their SF State e-mail frequently. If the Financial Aid Counselor assigned to their documents needs additional information from them, they will reach out to the student directly through their SFSU e-mail account.
Once all the financial aid related items on a student's To Do List disappears, that's their confirmation that they are ready to be awarded their financial aid package! They will be e-mailed directly once the awards are available on their Student Center. For more informaiton on how to view a student's financial aid awards, please click on the link provided right below.