Submit Documents Online

To best serve and support our students, we are now accepting documents online through the DocuSign Portal! Please note - We accept electronic signatures. Scanned images or legible photographs from a smartphone are both acceptable but please combine all your documents as one PDF file when uploading onto DocuSign. Click on the link provided down below to begin the submission process.

To see which documents you will need to submit, check your To-Do List in the Student Center.

  1. Log on to your SF State Gateway with your SF State credentials (Student ID# and password)
  2. Under the Launchpad section, click on "Student Center"
  3. On your To Do List, click on "More" which is on the bottom right hand corner of that section
Student Center side menu with To Do list more link highlighted
  1. Click on any financial aid related item listed on there to better understand what the situation is and what exactly we are asking for
Student Center To Do list detail menu opened
  1. Click “Download Form” to open up the file so you can access and complete the document
Student Center item detail with the DocuSign link highlighted
  1. Please read all the forms very carefully and provide any supporting documents that it is asking for based on your selections. These additional documents may be already listed on the To Do List and can also be accessed on there too

PLEASE NOTE: To help speed up your documents being processed, we advise all pages of each item you are submitting be combined into a single PDF file.

Example: All five pages of the Dependent Verification Worksheet as one file and all pages of the Tax Return Transcript as a separate file

If you are using a smartphone, you can use the free app, "Adobe Scan" to help with this process.

Start the process by clicking the "Online Document Submission" button found at the bottom of the "Reviewing Document Status" section and then follow these steps:

  1. Enter your name and SFSU or personal email account. Click "Begin Signing"
  2. Enter your details into the form, along with a brief description of what you are submitting
  3. Click the paperclip icon to begin uploading
  4. Click "Begin Upload"
  5. Browse to select the document you wish to upload.
    • If you need to upload multiple files, you can click "Upload File" again to select more
  6. Once all documents are attached, you can scroll down to review what will be uploaded.
  7. If you are satisfied that everything needed has been attached, click "FINISH" at the top of the page.

Then you're all done! You will be given an option to download or print a copy of everything that was submitted. Otherwise, click "Close," and you can exit out of the tab.

Here is a preview of the information you'll need to provide on the form. Please note, if you close your browser, all progress will be lost.

Docusign website showing a form template

To sign in and view your document status:

  1. Log on to your SF State Gateway with your SF State credentials (Student ID# and password)
  2. Under the Launchpad section, click on "Student Center"
  3. On your To Do List, click on "More" which is on the bottom right hand corner of that section
  4. Any financial aid related items with the status as "RECEIVED" means that we have that specific document in our system
  5. Any financial aid related items with the status as "REQUIRED" means that we do not have that specific document in our system

Please allow 3 to 4 weeks for review and processing once all your documents have been received by our office. Check your SF State E-mail frequently. If the Financial Aid Counselor assigned to your documents need additional information from you, they will reach out to you through there.

Once the financial aid related items on your To Do List disappears, that's your confirmation that you are ready to be awarded your financial aid package! You will be e-mailed directly once the awards are available on your Student Center.