How To Contact Us

Student Services Building entrance
In-Person Advising Hours
Days Hours Location Counter Number
Monday to Thursday 9:00 AM to 4:50 PM One Stop - Student Services Building (1st floor) #10 to #13
Fridays 10:00 AM to 4:50 PM One Stop - Student Services Building (1st floor) #10 to #13

NOTE: Students must have their SF State ID card or a Government issued photo ID ready when visiting our counters. Parent(s) will need to have their children present when seeking assistance for their child's financial aid information.

IMPORTANT REMINDER: Please make sure to sign in through Qless before approaching our counters! Mobile text alerts will be given upon signing in!

Beginning Monday - July 8, 2024, our Outreach team will start hosting daily financial aid advising hours through Zoom for students who do not have the capacity to come on campus.

Zoom Advising Hours
Days Hours
Monday to Friday 1:00 PM to 4:00 PM

Here's the Zoom credentials just in case the link below doesn't work:

Meeting ID Passcode
836 5798 2576 097920
Main Line: 415-338-7000
Days Hours
Monday to Thursday 9:00 AM to 4:00 PM
Fridays 10:00 AM to 4:00 PM

NOTE: Students are advised to have their SF State ID# ready when calling our office so that we may guide them in the best way possible. Inquiring Parent(s) are highly recommended to be on the line with their children.

Scholarship Inquiry Information
E-mail Inquiry Any financial aid related inquiries Scholarship inquiries (Campus or External)

NOTE: Please make sure to include the student full name and SF State ID# in messages, so that we may look up their information upon receiving the inquiry.

This is an option to meet with a Financial Literacy Coach in order to increase one's financial aid knowledge!

Celeste Francisco - REACH Financial Literacy Coach

Financial Literacy Coaching Hours
Day Time Location
Monday 1:00 PM PM to 3:00 PM Virtual (By appointment)
Wednesday 3:00 PM to 5:00 PM Virtual (By appointment)
Thursday 1:00 PM to 5:00 PM Virtual (By appointment)